We make the software Ethiopian businesses run on. Here's what we believe, and how it shapes everything we make.
Our name
Trivium is Latin for the place where three roads meet. Ours are the products we make, the software we build for others, and staying with the people who use both.
Software we build, run and answer for ourselves: Martreza at the counter, Documed in the clinic.
Our productsSystems, websites and apps designed around the way another organisation works, and owned by them.
Our servicesThe support, training and steady improvements that keep both going long after launch day.
How we workOur story
We make the software Ethiopian businesses run on. It should feel like it was made by someone who has stood behind their counter, because that is how we make it.
Trivium Systems is a software company in Addis Ababa. We make Martreza, which runs the counter and the stockroom for pharmacies and shops, and Documed, for clinics. We also build software for organisations that need something made just for them.
We'll know we've done our job when the people who use our software get where they were trying to go.
Your software should know your trade and use your words. It should be simple enough to learn on a busy morning, and grow with you instead of making you start over.
What we believe
It's built for big companies, then squeezed down for everyone else. We build it the other way round. Here's what we believe.
So a pharmacy with one counter gets the paperwork of a hospital chain, and an owner spends the evening fighting a screen instead of running the shop. We think that's backwards.
We cut every screen, field and button that's only there to look clever. If it takes a training course to sell a box of paracetamol, the software is wrong, not you.
A pharmacy keeps every box by batch and expiry. A café needs speed at the busiest hour. A wholesaler sells on credit and delivers by truck.
So we build for each trade as if it were the only one we make, in the words people in that trade already use.
Start with one counter. Add staff, a stockroom, and your supplier on the same network.
Your records and your habits come with you, and the software meets you where you've arrived. You never have to start over.
Good decisions come from good information, so we put the number where the decision happens.
What's about to expire when you reorder. Who owes you when they walk back in. What you really made when you close the till.
Your pharmacy and the wholesaler that supplies it, the clinic down the road, shops across the city: one network. What we learn together will help each of you.
You'll only ever see a figure when at least five shops are in it, and never which shops.
How we work
Tell us what you're trying to fix and what good looks like. No commitment.
We sit with the people who'll use it, follow how the work really flows, and write it down together.
Scope, timeline, milestones and price in plain words, then a simple contract.
Short cycles, with working software to look at every few weeks.
Careful testing, training for your team, and documents you can keep.
Fixes, improvements and new features as you grow. The same people answer the phone.
What you sell, how you keep track today, what gets in the way. We'll tell you honestly whether Martreza fits, or what we'd build instead.